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LiveSmart Video Chat v2.0.6

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LiveSmart Video Chat v2.0.6

If your team is at home to do remote work or if the school or university are closing and your kids are forced to attend classes online or you are a health-care specialist and want to do online consultation, LiveSmart Video Chat is the perfect solution.

LiveSmart Video Chat is a standalone web application with video, audio, recording, screen sharing and file transfer face-to-face communication channels and integrated chat. It has own signaling server, based on Socket.io. It does not require any additional installations or third party logins and accounts. You can set a highly customizable contact button on your web site so that your visitors can directly call you if you are online.

Recent changes
– Pro-active chat engagement from agent dashboard. When in dashboard and tracking visitors, an agent can engage them with chat. Demo arranged here.
– Speech recognition and translation module. This feature allows attendees with different mother languages to fully understand each other. Check this demo, to see how voice to text and translation module works in LSV;
– Snapshot capturing;

LiveSmart is perfect for:
Conference video chat: Integrate the contact button in your platform, so users can freely communicate with each other or with contact personnel.
Online lessons: check the broadcasting demo from here and to see how whiteboard, raise a hand, grant privilege to speak and other useful tools for online lessons work.
Health-care: Great for online health-care consultations. Check the scheduling demo demo from here how to set a timeframe for your meeting and how the green room and waiting room features work.
You can find more information about all new features and how to update them here.
Supported browsers and OS

LiveSmart Video Chat is supported on all major browsers:

– Desktop PC. Microsoft Edge 12+, Google Chrome 28+, Mozilla Firefox 22+, Safari 11+, Opera 18+, Vivaldi 1.9+, IE 11 (Needs installation of Temasys plugin. You will be guided through the installation process)
– Android. Google Chrome 28+ (enabled by default since 29), Mozilla Firefox 24+, Opera Mobile 12+
– Chrome OS.
– Firefox OS.
– at least iOS 11. MobileSafari/Mac Safari. For legacy Safari (older than v.11) you will be prompted to install Temasys plugin.

Features
– Live video and/or audio chat;
– Multi user conference video sessions;
– Whiteboard;
– Broadcast to many;
– Configurable entry form available both with front end access (from the agent) or PHP and MySQL scripting;
– Own notification server, no third party software or accounts needed;
– File transfer;
– Record every aspect of your live stream – video, screen share, whiteboard and chat;
– Private rooms;
– Snapshot;
– URL shortener;
– Offline form so never miss a customer inquiry;
– Pure HTML5 Web chat;
– Chat history;
– Voice to chat module;
– Screen sharing. Supported on Chrome up to 71 with additional plugin (Your will be guided in the installation process), Chrome 72+, Firefox 52+ and MS Edge 17+ browsers are pluginless;
– Switch between front and back camera of your mobile;
– Notification system;
– Mobile friendly;
– Button for establishing a direct connection and a facility to track the presence of your visitors;
– Predefined buttons styling;
– Internationalization;
– Ability to set own video chat room;
– Meeting Scheduling;
– WordPress plugin to add easily the button to your WP pages and posts;

Check the User Guide section for a detailed description of all the features.

Requirements
– HTTPS (SSL certificate) and root access needed (usually shared hosting do not offer this service, so you need VPS or dedicated server);
– For server side scripts: at least Node 8.x;
– You need port 9001 to be opened. You can change the port from your configuration file;
– Set own TURN server (recommended) or use the Google default STUN servers;
– No DB needed unless you want to enable chat history, user login or URL shortener;
Possible Usages
– Set an online/offline contact button on your site and track and contact your visitors;
– Set a private room and share it with your contacts in order to establish a direct video call with screen sharing, file transfer, whiteboard collaborative tool and recording;
– Switch between front and back camera of your mobile to make an outstanding demo for your customers;
– Use only chat for support and fun;
Check here available scenarios of usage and how to set them on your environment.
Industries
– Educational, online lessons, tutorials, video streaming
– Health-care consultations
– Support, online sales, video consultations, real estate and car resellers
– Social media
– Real time streaming and where ever peer to peer video is needed
– different type of shows, live performances and events.

Quick Start Guide

  1. For your back-end you need Node.js 8.0+, root access to your server and opened port 9001;
  2. Now you can start with installation process. Copy all the files to your destination folder;
  3. (optional) Move ws folder outsite the public one;
  4. Edit /ws/server/config.json file so “sslKey”: ”../ssl/key.pem” and “sslCert”: ”../ssl/cert.pem” point to your actual certificates. Usually the key is in /etc/ssl/private/ or /home/USERNAME/ssl/keys and the certificate is in /etc/ssl/certs/ or /home/USERNAME/ssl/certs folders in your server file system:
  5. After this, in /ws/server folder you need to run npm install.
  6. For better service management install pm2 with npm install pm2 -g
  7. Start the signaling server with pm2 start server.js in /ws/server folder
  8. After you have your signaling server installed, open config/config.json file and edit YOUR_DOMAIN with your server;
  9. Edit the sample HTML pages in the root of your folder, agent.html and client.html. Change YOUR_DOMAIN with your server too;
  10. When done you can check if this is working. Open agent page and click on Generate Link button. It will open a new page in a popup and put in the clipboard the corresponding link, that you can open in a new browser or device. The other option is to open client.html and click on the button to open the popup from there;
  11. If you have troubles with installation and setup, we offer a free support over email or skype, which you can find at the bottom of the demo pages.
  12. You can check this video tutorial of the installation and setup.

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